Home · Privacy Policy

Privacy Policy

Last updated: June 2026

Every 5 Minutes ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website or contacting us, you agree to this policy.

Information we collect

We may collect information you choose to provide, including:

  • Name
  • Phone number
  • Email address
  • State or location
  • Insurance type
  • Other information you submit through our forms or share with us by phone, text, or email

How we use your information

We use the information you provide to:

  • Respond to your inquiries
  • Provide resources and information
  • Coordinate and offer support
  • Communicate with you by phone, text, or email

SMS & communication consent

If you provide your phone number and consent, we may contact you by call or text regarding your inquiry. Message frequency may vary. Message and data rates may apply. You can reply STOP to opt out at any time and HELP for help. See our SMS Terms & Conditions for details.

We do not sell your information. We do not sell phone numbers or SMS consent information to third parties for marketing purposes.

How we share information

We may share information with trusted service providers who help us operate our website and communicate with you, only as needed to provide our services and consistent with this policy. We may also disclose information if required by law or to protect safety.

Data security

We take reasonable measures to protect the information you share with us. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

You may opt out of text messages at any time by replying STOP. You may request that we update or delete your information by contacting us at Jeremykelsay@gmail.com.

Not an emergency service

Every 5 Minutes is a recovery resource and does not provide emergency or medical services. If you or someone else is in immediate danger, call 911. For a mental health crisis or thoughts of self-harm, call or text 988.

Changes to this policy

We may update this policy from time to time. Updates will be posted on this page with a revised date.

Contact us

Questions about this policy? Contact us at Jeremykelsay@gmail.com or visit our Contact page.

Have a question? We're here.

Reach out anytime — for yourself or someone you love.