Privacy Policy

Last updated: October 26, 2026

Every 5 Minutes ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website or contacting us, you agree to this policy.

Information we collect

We may collect information you choose to provide, including:

• Name
• Phone number
• Email address
• State or location
• Insurance type
• Other information you submit through our forms or share with us by phone, text, or email

How we use your information

We use the information you provide to:

• Respond to your inquiries
• Provide resources and information
• Coordinate and offer support
• Communicate with you by phone, text, or email

How we use your phone number & SMS consent

If you provide your phone number, we use it only to contact you about your inquiry, treatment resources, and follow-up support — by phone call, text message (SMS), or email. Providing your number and checking the SMS consent box is optional and is not required to receive services.

If you opt in to text messages, message frequency varies. Message and data rates may apply. You can reply STOP to opt out at any time and HELP for assistance. See our Terms & Conditions for full details.

Every 5 Minutes does not share or sell mobile phone numbers to third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties.

How we share information

Every 5 Minutes respects your privacy. We do not sell, rent, trade, or share your personal contact information — including your name, email address, phone number, and mailing address — with third parties or affiliates for their marketing or promotional purposes.

We use your contact information only to respond to your inquiries, provide the services or resources you request, and send communications you have agreed to receive. We may share it only with trusted service providers who help us operate our website and communications (such as email, hosting, or SMS platforms), and only as needed to perform those services. These providers are required to keep your information confidential and may not use it for any other purpose.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may also disclose information if required by law or to protect safety.

Data security

We take reasonable measures to protect the information you share with us. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

You may opt out of text messages at any time by replying STOP. You may request that we update or delete your information by contacting us at Jeremykelsay@gmail.com.

Not an emergency service

Every 5 Minutes is a recovery resource and does not provide emergency or medical services. If you or someone else is in immediate danger, call 911. For a mental health crisis or thoughts of self-harm, call or text 988.

Changes to this policy

We may update this policy from time to time. Updates will be posted on this page with a revised date.

Contact us

Questions about this policy? Contact us at Jeremykelsay@gmail.com or visit our Contact page.